Shipping Policy

At Warm Nest, we strive to deliver warmth — and your order — with care, clarity, and on-time service. This Shipping Policy outlines how we handle order processing, shipping fees, timeframes, and delivery expectations for our U.S. customers.

📍 1. Shipping Area

We currently ship to all 50 U.S. states.
We do not ship internationally at this time.

Please note that we cannot deliver to P.O. Boxes, APO/FPO addresses, or third-party freight forwarders.

⏳ 2. Order Processing Time

  • Orders are processed within 1 to 3 business days after purchase confirmation.

  • Processing excludes weekends and U.S. public holidays.

  • During promotional periods or high-volume times, processing may take an extra 1–2 days.

You will receive a confirmation email when your order is received, and a separate notification once your order has shipped.

🚚 3. Shipping Timeframe

After dispatch, estimated delivery time is 10 to 15 business days, depending on your location and the shipping carrier’s performance.

Please note that weather events, carrier delays, or holidays may impact delivery timing, which is beyond our control.

💲 4. Shipping Costs

We offer simple, value-based shipping:

Order Total (Before Tax) Shipping Fee
$29.99 or more Free Shipping
Below $29.99 Flat Rate: $9.99

Shipping fees are calculated automatically at checkout and clearly displayed before you finalize your order.

Any promotional free shipping offers will be stated explicitly on the product or cart pages.

🔍 5. Tracking Your Order

Once your order ships, we’ll send you a tracking number via email so you can follow the progress of your delivery.
Please allow up to 48 hours after shipment for tracking information to update.

If you do not receive tracking details within 3 business days, please contact us at [email protected].

📦 6. Address Accuracy & Delivery Issues

Please double-check your shipping address before submitting your order.
We are not responsible for delivery delays or losses due to:

  • Incomplete or incorrect shipping information

  • Failed delivery attempts

  • Returned packages due to address errors or absence

If a package is returned to us, you may be responsible for reshipping costs.

📩 7. Contact Us

If you have any questions about shipping, delivery timelines, or order tracking, our customer care team is here to help:

📧 Email: [email protected]
🕒 Business Hours: Monday – Friday, 8:00 AM – 6:00 PM EST

Thank you for choosing Warm Nest.
We’re committed to making sure your order arrives warm, safe, and on time.