Payment Policy

Updated for transparency and buyer confidence

To ensure a secure and straightforward checkout experience, Warm Nest currently supports PayPal Checkout as our exclusive payment method. Below are answers to frequently asked questions regarding our payment process.

💳 1. What payment method do you accept?

We accept PayPal only.
This includes payments made using:

  • Your PayPal balance

  • Linked debit or credit cards (Visa, MasterCard, American Express, Discover)

  • Bank accounts linked to your PayPal account

  • PayPal “guest checkout” (no account required)

All payments are processed through PayPal’s encrypted payment system for added security.

🔐 2. Is checkout secure?

Yes. Every transaction is encrypted using SSL (Secure Socket Layer) technology.
When you pay through PayPal, your financial details are never shared with Warm Nest — we do not see or store any of your card or banking data.

🧾 3. Will I receive a payment confirmation?

Yes. You’ll receive two emails:

  1. A payment receipt directly from PayPal

  2. An order confirmation from Warm Nest with details of your purchase

If you don’t see these within 15 minutes, please check your spam folder or email us.

⏱ 4. When will I be charged?

Your payment is processed immediately upon checkout. We do not offer delayed billing, invoicing, or pay-on-delivery options.

📩 5. Can I change my payment method after placing an order?

Unfortunately, we are unable to change the payment method once an order has been placed and paid.
If you made a mistake or need to cancel, please refer to our [Cancellation Policy] or contact us at:
📧 [email protected]

💰 6. What happens if I cancel or return an order?

If your order qualifies for a refund (per our [Refund Policy]), we will issue the full or partial refund back to your original PayPal account.
Refunds are typically processed within 2 business days of approval, and PayPal may take an additional 1–3 business days to reflect the amount.

⚠️ 7. Unsupported Payment Methods

To keep checkout simple and secure, we do not accept:

  • Wire transfers or bank deposits

  • Cash, checks, or money orders

  • Buy now, pay later services (e.g., Klarna, Afterpay)

  • Crypto payments (e.g., Bitcoin, Ethereum)

🕒 Need Assistance?

For any payment-related questions, please contact our customer care team:
📧 Email: [email protected]
🕐 Business Hours: Monday – Friday, 8:00 AM – 6:00 PM EST
⏱️ Response Time: Within 24 hours

Thank you for choosing Warm Nest.
We’re proud to provide a payment process that’s simple, secure, and trusted worldwide.