Privacy Policy

At Warm Nest, your privacy matters. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, make a purchase, or contact us. By using our site, you agree to the terms below.

🔍 1. Information We Collect

We collect personal information to fulfill your orders, provide customer service, and improve your experience. This may include:

  • Contact Information: Name, email address, phone number, billing/shipping address

  • Order Information: Products purchased, transaction total, payment method (PayPal only)

  • Device & Usage Data: IP address, browser type, pages visited, referring URLs

  • Communication Records: Emails or inquiries you send to us

We do not collect or store your credit/debit card information. All payments are processed securely through PayPal.

📦 2. How We Use Your Information

Your data is used to:

  • Process and deliver your orders

  • Send order confirmations, shipping updates, and customer service replies

  • Improve website performance and product offerings

  • Comply with legal or regulatory requirements

  • Prevent fraud or misuse of our services

We do not sell or rent your personal information to third parties.

🤝 3. Sharing Your Information

We may share your data with trusted third parties, strictly for order processing or technical support, such as:

  • Shipping carriers (e.g., USPS, UPS)

  • Payment processor (PayPal)

  • Email service providers

  • Analytics or security service providers

These partners are only authorized to use your information to perform their functions and must comply with applicable privacy laws.

🔐 4. Data Security

We implement strong security measures to protect your information:

  • SSL (Secure Socket Layer) encryption on all pages

  • Access controls and internal data protection policies

  • No storage of sensitive payment credentials on our servers

While we do our best to safeguard your data, no method of transmission is 100% secure. You share your information at your own risk.

📅 5. Data Retention

We retain order and contact information only as long as necessary for:

  • Fulfilling your order

  • Providing customer support

  • Complying with tax, legal, and regulatory obligations

You may request deletion of your personal data by contacting us (see Section 7).

⚖️ 6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate information

  • Request deletion of your data (subject to legal obligations)

  • Opt out of marketing communications at any time

To make such requests, please contact us using the details below.

📩 7. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data rights, please reach out to us:

📧 Email: [email protected]
🕒 Business Hours: Monday – Friday, 8:00 AM – 6:00 PM EST
Subject Line: Privacy Policy Inquiry

🔄 8. Policy Updates

We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the most recent changes. Continued use of our website indicates your acceptance of any updates.

Thank you for trusting Warm Nest.
We’re committed to protecting your privacy — and your peace of mind.